> ## Documentation Index
> Fetch the complete documentation index at: https://ducs.surchi.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Official SURCHI Communication Channels and Contacts

> The complete list of verified official SURCHI communication channels. Anything not on this list is unauthorized and potentially a scam.

Scammers routinely impersonate DeFi projects — creating fake websites, fake social accounts, fake support staff, and fake airdrops to steal funds from users who don't verify carefully. SURCHI is not immune to this. This page is the single authoritative source for every legitimate SURCHI communication channel. If a channel, account, or contact is not listed here, it is not official.

<Warning>
  If someone contacts you claiming to be SURCHI — or claiming to represent SURCHI — through any channel not listed on this page, **it is a scam**. Do not engage. Do not reply. Do not share any personal information. Do not click any links they send. Do not connect your wallet to any site they direct you to. Report and block immediately.
</Warning>

## Official Channels

These are the only legitimate SURCHI communication channels. Bookmark this page.

<CardGroup cols={2}>
  <Card title="Website" icon="globe" href="https://surchi.io">
    **[https://surchi.io](https://surchi.io)**
    The official SURCHI protocol website. All product announcements, protocol information, and links to official properties originate here.
  </Card>

  <Card title="Documentation" icon="book" href="https://docs.surchi.io">
    **[https://docs.surchi.io](https://docs.surchi.io)**
    The complete official SURCHI documentation — the page you are reading now. Technical guides, governance information, and security resources.
  </Card>

  <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/surchiprotocol">
    **[https://x.com/surchiprotocol](https://x.com/surchiprotocol)**
    Official SURCHI account on X. All public announcements, development updates, and community communications are posted here. The account has a verification mark.
  </Card>

  <Card title="Telegram Community" icon="telegram" href="https://t.me/surchi">
    **[https://t.me/surchi](https://t.me/surchi)**
    The official SURCHI community Telegram group. Moderated by verified community members. Admins will never DM you first.
  </Card>

  <Card title="Governance Forum" icon="comments" href="https://surchi.io/governance">
    **[https://surchi.io/governance](https://surchi.io/governance)**
    The official governance forum for proposal discussion, community debate, and DAO participation. Hosted on the official surchi.io domain.
  </Card>

  <Card title="GitHub" icon="github" href="https://github.com/surchiprotocol">
    **[https://github.com/surchiprotocol](https://github.com/surchiprotocol)**
    Official open-source repositories. Smart contracts, audit reports, and protocol code are published here. Verify repository ownership before interacting with any code.
  </Card>

  <Card title="Support Email" icon="envelope" href="mailto:security@surchi.io">
    **[security@surchi.io](mailto:security@surchi.io)**
    For security-related inquiries and vulnerability disclosures. This is an inbound-only contact — the SURCHI team does not initiate contact via email. Emails from other addresses claiming to be SURCHI support are fraudulent.
  </Card>
</CardGroup>

## What SURCHI Will Never Do

Understanding what SURCHI will not do is as important as knowing what it will. Use this list to identify scams immediately.

<AccordionGroup>
  <Accordion title="DM You First" icon="message-slash">
    **SURCHI will never DM you first** — on Telegram, X, Discord, or any platform. If you receive an unsolicited message from someone claiming to be from SURCHI, it is a scammer. Legitimate project communication happens in public channels, not private messages. Admins and team members may respond to your public messages, but they will never initiate a private conversation.
  </Accordion>

  <Accordion title="Ask for Your Seed Phrase or Private Key" icon="key-slash">
    **SURCHI support will never ask for your seed phrase, private key, or wallet recovery phrase** — under any circumstances, for any reason. No legitimate support process requires this. Anyone who asks for it is attempting to steal your funds.
  </Accordion>

  <Accordion title="Ask You to Send Tokens to Verify Your Wallet" icon="circle-xmark">
    **SURCHI will never ask you to send tokens to verify your wallet, claim a reward, or activate a feature.** This is a classic "advance fee" scam pattern. You never need to send crypto to receive crypto from a legitimate protocol.
  </Accordion>

  <Accordion title="Offer Guaranteed Returns" icon="percent">
    **SURCHI will never offer guaranteed returns, guaranteed profits, or risk-free investment opportunities.** All DeFi activity involves risk. Any account or message offering guaranteed returns in connection with SURCHI is fraudulent.
  </Accordion>

  <Accordion title="Ask You to Invest Additional Funds" icon="money-bill-trend-up">
    **SURCHI will never contact you to ask you to invest more money** — to unlock rewards, increase yield, participate in exclusive programs, or any similar framing. This is a common follow-on scam targeting people who have already been defrauded.
  </Accordion>

  <Accordion title="Contact You via WhatsApp, Discord DMs, or Personal Social Media" icon="mobile-screen-button">
    **SURCHI has no official WhatsApp, no official Discord, and does not conduct any outreach via personal social media DMs.** If you receive a message claiming to be from SURCHI on any of these platforms, it is a scam. Do not engage.
  </Accordion>
</AccordionGroup>

## Reporting Scams

If you encounter a scam account, fake website, or impersonation attempt, please report it:

<Steps>
  <Step title="Report the Account or Website">
    Use the built-in reporting tools on X, Telegram, or whichever platform the scam is occurring on. Select "impersonation" or "fraud" as the report reason. Platform reports help protect other users.
  </Step>

  <Step title="Alert the Community">
    Post a warning in the official [SURCHI Telegram](https://t.me/surchi) with a screenshot of the scam account or website. Community moderators will verify and alert the broader community if the threat is real and widespread.
  </Step>

  <Step title="Email the Security Team">
    Send details to **[security@surchi.io](mailto:security@surchi.io)** — include the scammer's account URL, any messages received, and any websites linked. This helps the team coordinate takedowns and issue official warnings.
  </Step>

  <Step title="Do Not Share the Scam Link Broadly">
    When reporting, do not post the scam URL publicly in community channels without clearly marking it as fraudulent. Visible links can be clicked accidentally. Share via screenshot or text description when warning others.
  </Step>
</Steps>

<Info>
  When in doubt about whether any account, message, or website is legitimate, join the [official SURCHI Telegram](https://t.me/surchi) and ask in the main group. Verified community moderators and active community members will help you confirm whether something is genuine before you take any action. Never act under time pressure — urgency is a scam tactic.
</Info>