> ## Documentation Index
> Fetch the complete documentation index at: https://ducs.surchi.xyz/llms.txt
> Use this file to discover all available pages before exploring further.
# SURCHI Community: Telegram, X, Governance, and Support
> Connect with the SURCHI community on Telegram and X, access support resources, and stay informed about protocol updates and governance.
SURCHI is a community-first protocol — built with zero team token allocation and governed by token holders. The community is the heartbeat of the Neural Sentinel Protocol: it drives governance decisions, shapes the roadmap through proposals and discussion, and supports new members navigating the protocol. Whether you're just getting started or are a long-time SURCHI holder, there are active channels where you can connect, ask questions, stay informed, and make your voice heard.
## Community Channels
The main SURCHI community hub. Join thousands of community members for real-time discussion, protocol updates, market conversations, and general support. Moderated by community volunteers and core contributors.
Follow the official SURCHI account for protocol announcements, major milestones, presale updates, and ecosystem news. The first place official communications are published.
The home for DAO governance discussions. Browse and contribute to active proposals, debate protocol changes, and participate in the structured governance process before on-chain votes.
Developer resources, open-source repositories, and technical documentation for those building on or contributing to the SURCHI protocol.
## Official Support
If you need help with the SURCHI protocol — including wallet connection, token acquisition, staking, or understanding Sentinel features — the following support resources are available:
* **Telegram Community** — Post your question in [t.me/surchi](https://t.me/surchi). Community members and moderators are active and responsive, and most questions are answered quickly.
* **Documentation** — You are here. The full SURCHI documentation covers getting started, protocol mechanics, tokenomics, governance, and developer resources. Use the search function to find answers quickly.
* **Governance Forum** — For protocol-level feedback, feature requests, or proposals, the [Governance Forum](https://surchi.io/governance) is the appropriate venue for structured, long-form discussion.
When seeking support, always include relevant details: the action you were trying to take, any error messages you received, and (where appropriate) your wallet address — but **never your seed phrase or private key**.
**SURCHI team members will never DM you first, and will never ask for your wallet credentials, seed phrase, or private key.** Any account that contacts you unsolicited claiming to be SURCHI support, offering help with a problem you haven't publicly reported, or asking you to connect your wallet to an external site should be treated as a scam. Report suspicious accounts and behavior to community moderators in the official Telegram.
## Governance Participation
SURCHI is a DAO-governed protocol. SURCHI token holders have the right to propose, debate, and vote on changes to the protocol — from parameter adjustments and new features to treasury management and strategic direction.
The governance process flows through two stages:
1. **Forum Discussion** — Proposals are first introduced and debated in the [Governance Forum](https://surchi.io/governance), where community members can give feedback, request amendments, and build consensus before an on-chain vote.
2. **On-Chain Vote** — Proposals that achieve sufficient community support proceed to an on-chain governance vote, where SURCHI token holdings determine voting weight.
Participating in governance is one of the most direct ways to shape the future of the protocol. To learn more about governance structure, voting mechanics, and how to submit a proposal, see [DAO Structure](/governance/dao-structure).